Case study: Customer loved our service so much, she joined the team

The Brumfield family campaigned for several years for a reasonable internet connection to be made available, and even demonstrated their slow connection, using a carrier pigeon which transported a message from Yorkshire to a recipient in Lincolnshire, faster than the time taken to send a simple email to the same place.

Michelle Brumfield said:
“My landline internet connection was so slow it was virtually non-existent and incredibly frustrating, having to wait ages for a simple Google page to load and sometimes we couldn’t use it at all.”